Frequently asked questions
When are the Ashes Test matches and where will they be held?
Ashes Test Match Match Dates Venue 1st Test 23 - 27 Nov 2017 GABBA (Brisbane) 2nd Test 2 - 6 Dec 2017 Adelaide Oval (Adelaide) 3rd Test 14 - 18 Dec 2017 WACA (Perth) 4th Test 26 - 30 Dec 2017 MCG (Melbourne) 5th Test 4 - 8 Jan 2018 SCG (Sydney)
Schedule current as at December 2016. Cricket Australia reserves the right in its absolute discretion to change or amend the international program at any time, without notice.
Why should I book with the Cricket Australia Travel Office?
As the official travel operator for the 2017-18 Ashes Series, the Cricket Australia Travel Office (CATO) takes the stress out of finding accommodation packages inclusive of guaranteed match tickets. No hassles or concerns about securing tickets, ours come direct from Cricket Australia to you.
Who can purchase travel packages on the Cricket Australia Travel Office (CATO) website?
CATO bookings are available to all Australian and non UK residents.
I am travelling from the UK, how do I book?
The Cricket Australia Travel Office has appointed a selection of official Licensed Travel Operators based in the UK, to assist with travel arrangements to Australia. These Operators have been licensed to promote and sell travel packages inclusive of guaranteed match tickets and accommodation. Click here for a list of official UK Licensed Travel Operators.
How do I know if my UK Travel Operator has access to guaranteed match tickets?
Each Cricket Australia Travel Office Licensed Travel Operator has access to guaranteed match tickets, and will display a CATO licence number on all promotional collateral.
England supporters contemplating travelling to Australia for the Ashes should be aware that only CATO licensed travel operators in the UK (those who display a CATO licence number on their advertising material or website) have legitimate access to match tickets.
If you have any doubt in relation to the authenticity of a travel package or whether a travel operator is officially licensed by CATO, please contact us. Tickets purchased via unauthorised agents may be subject to cancellation.
What do the packages include?
Packages include accommodation and tickets, plus souvenir merchandise and an official CATO Ashes function . A choice of 2 day/3 night or 5 day/6 night packages are available.
- 2 day/3 night packages include a ticket for the first 2 days of the Test and 3 nights of accommodation
- 5 day/6 night packages include a ticket for all 5 days of the Test and 6 nights of accommodation
All packages include Ashes Test Match ticket(s), for packages without tickets contact us.
Which days/nights are included in the 2 day / 3 night package?
The 2 day/3 night package includes day one and day two of your selected Ashes Test match plus three nights accommodation commencing the night before the first days play. There are a limited number of 2 day / 3 night packages available at each venue.
Which days/nights are included in the 5 day / 6 night package?
The 5 day/6 night package includes all 5 days of your selected Ashes Test match plus six nights accommodation commencing the night before the first days play.
Can I change the number of days / nights included in my package?
Ashes Test match tickets and accommodation nights cannot be adjusted, however additional nights accommodation can be added to your package if required. Contact us with your request.
I don't need accommodation, can I still purchase Ashes Test match tickets?
Cricket Australia Travel Office does not sell tickets only to the Ashes outside of the travel packages listed on this website.
I am travelling with family/friends not requiring an accommodation package, can I purchase extra tickets for them?
Cricket Australia Travel Office does not sell tickets only to the Ashes outside of the travel packages listed on this website. We cannot guarantee that additional tickets to families and friends purchased at a later date will be located in proximity to those provided via tickets sold through travel packages.
How do I make special requests for my package?
To make a special request, contact us prior to making your booking online. Cricket Australia Travel Office will then assess your request and advise what is possible in relation to your booking.
Do the packages include flights? What about breakfast?
Packages listed on the website do not include flights or meals, contact us with your request.
What ticket categories do the packages include?
Packages include your choice of Platinum, Gold, Silver or Bronze reserved seating or General Admission / General Reserve. Hospitality available on request, contact us.
Where are the tickets located?
Brisbane Section / Bays Platinum Southern Stand or Northern Stand, Upper Level, Behind the Bowlers Arm to Slips Gold Southern Stand, Upper Level, Slips to Gully Silver Western Stand, Upper Level, Square of the wicket Bronze Western Stand, Lower Level, Square of the wicket Reserved Seat Eastern Stand, Lower Level, Square of the wicket Adelaide Section / Bays Platinum Riverbank Stand (front), Upper Level, Behind the Bowlers Arm to Slips Gold Riverbank Stand (rear), Upper Level, Behind the Bowlers Arm to Slips Silver Level 3, Eastern Stand, square of the wicket Bronze Eastern Stand (front), Upper Level, Square of the wicket Reserved Seat Eastern Stand (rear), Upper Level, Square of the wicket General Admission Grassed Area, Northern End (not a reserved seat) Perth Section / Bays WACA ticket locations to be determined Melbourne Section / Bays Platinum Level 2, Olympic Stand, Slips-Gully or Level 2, Southern Stand Behind the Bowlers Arm (rear) Gold Level 2, Ponsford Stand, Square of the Wicket Silver Level 3, Southern Stand, Behind the Bowlers Arm to Slips Bronze Level 1, Olympic Stand, Gully to Point Reserved Seat Level 1, Southern Stand, Gully to Square of the wicket Sydney Section / Bays Platinum Victor Trumper Stand, Behind the Bowlers Arm to Slips Gold Victor Trumper Stand, Slips to Gully Silver Churchill/Brewongle Stands, Lower Level, Slips to Gully Bronze OReilly Stand (rear), square of the wicket Reserved Seat In front of OReilly Stand, square of the wicket
What are the booking conditions?
You can find all the booking conditions here.
What is the maximum number of packages I can book?
A maximum of 5 packages can be booked via the Cricket Australia Travel Office website. If you wish to book more than 5 packages, please contact us.
How will I receive my booking confirmation?
On completion of your booking, a message will be displayed on the screen quoting your booking reference number and an email will be sent directly to you, confirming your booking particulars. You should record in a safe place your booking reference number.
What do I do if I have not received my booking confirmation?
If you do not receive the confirmation email within 24 hours, please contact us and quote your booking reference number.
How will I receive my tickets and package documentation?
All packages are subject to a Cricket Australia Travel Office postage and handling fee of $20 per booking.
For bookings made up to 3 weeks before your selected match, documentation including match tickets and souvenir merchandise for Australian residents will be sent by express post (signature on delivery). For bookings made within 3 weeks of your selected match and for all international visitors (excluding UK); documentation including match tickets and Asics Souvenir merchandise will be made available from a ticket collection venue. Ticket collection venues will be located at a central point in each match city a minimum of two (2) days prior to the commencement of each match.
Can I resell my travel package, or use it for commercial purposes?
You are not allowed to re-sell any match tickets or to use any for advertising, promotional or other commercial purposes without the prior written consent of Cricket Australia. Note: if the ticket is sold or used in contravention of this, the bearer of the ticket may be denied admission to the match.